Contact us

Questions about your pass, your booking or an attraction? Our support team is here Monday to Friday, 9am–6pm, and every message is personally reviewed by our team.

Get in touch

Talk with our support team

Reach us by email or WhatsApp. Send us your booking reference and we'll get you sorted quickly.

Support email

info [@] flexyourpass [.] com

Prefer to chat? Message our human support team directly on WhatsApp.

Chat on WhatsApp

Already booked? Include your order or booking reference in your message so we can find your pass straight away.

Good to know

Support hoursMon–Fri, 9am–6pm

Typical reply timeWithin 24h

Free cancellationUp to 24h before your first visit

Looking for quick answers?

Many common questions about passes, attractions and cancellations are answered on our FAQ, or start building your trip in minutes.

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